dj47's Privacy Policy

1 What Information We Collect

We collect various types of information to keep your experience on the dj47 platform smooth and secure. This information comes from two main sources — what you provide directly and what is collected automatically.

1.1 Information You Voluntarily Provide

• Full name, date of birth, and national identity information (for age verification)
• Email address and mobile number
• Transaction-related information for bKash, Nagad, Rocket, Upay, or bank accounts
• Account login credentials (stored in encrypted form)
• Messages or complaints sent to the support centre
• KYC documents submitted

1.2 Automatically Collected Information

• IP address and geographic location (at a general level)
• Browser type, device information, and operating system
• Site access times, page view history, and usage patterns
• Information collected through cookies and similar tracking technologies
• Game play history and transaction logs

2 Purpose of Using Your Information

dj47 uses collected information only for legitimate and specific purposes. No information is collected or used unnecessarily.

• Account Management: Information is used to create, verify, and manage your account.
• Age and Identity Verification: This platform operates for users aged 21 and above only, so age verification is mandatory.
• Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
• Security and Fraud Prevention: To detect and prevent unauthorised access, fraudulent transactions, and suspicious activity.
• Customer Support: To help our 24/7 support team resolve your questions and issues.
• Legal Compliance: To ensure compliance with applicable laws and regulations.
• Platform Improvement: Analytical data is used to improve site functionality and user experience.
• Responsible Gaming: To monitor usage patterns and help you play responsibly.

3 Sharing and Disclosure of Information

dj47 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We engage trusted third parties for payment processing, identity verification, server hosting, and analytics. These partners may only use the information for the specific tasks assigned to them, and strict confidentiality agreements are maintained with them.

3.2 Legal Obligations

If we are required to disclose information as part of a court order, government directive, or legal process, we are obligated to do so. In such cases, we will endeavour to notify you to the extent possible.

3.3 Security-Related Reasons

Information may be shared with relevant authorities to prevent fraud, money laundering, or other serious offences.

4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the dj47 website. Cookies are small data files stored in your browser that help improve the functionality of the site.

4.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences (such as language).
• Analytics Cookies: Collect anonymous statistics to understand how the site is used.

You can disable non-essential cookies at any time through your browser settings. However, this may limit some features of the site.

5 Data Security Measures

dj47 follows the highest industry security standards to protect your information. Our security framework includes:

• SSL/TLS Encryption: All data exchanged between the site and your browser takes place over an encrypted connection.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Controls: Only authorised staff can access specific information.
• Regular Security Audits: Audits are conducted regularly to identify and address system vulnerabilities.
• Suspicious Activity Monitoring: A real-time monitoring system remains active at all times.
• Two-Factor Authentication: An additional layer of security is provided to protect your account.

6 Data Retention Period

dj47 retains your information only for as long as necessary. We consider the following factors when determining the retention period:

• Duration of account activity
• Legal obligations (such as requirements to retain financial transaction records)
• Potential need for dispute resolution and audits
• Fraud prevention and security-related purposes

Even after you close your account, some information may need to be retained for a specified period due to legal requirements. Once that period expires, the information is securely deleted or anonymised.

7 Your Rights and Choices

dj47 believes you should have control over your own information. Your rights are outlined below:

7.1 Right to Access

You may request at any time to see what information we hold about you.

7.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. Some information can be updated directly in your account panel; for other cases, please contact our support team.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, it may not be possible to delete all information due to legal obligations.

7.4 Right to Object to Processing

You may object to your information being processed for specific purposes.

7.5 Right to Data Portability

You may request a copy of your information in a machine-readable format.

8 Protection of Minors

dj47 is a platform operated entirely for adults. No person under the age of 21 is permitted to create an account or use the platform.

• We actively prevent minors from registering and enforce age verification procedures.
• If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and the associated information will be deleted.
• Parents are advised to monitor their children's internet usage.

9 International Transfer of Data

dj47 operates primarily for the Bangladesh market. However, some of our technical infrastructure and service providers may be located in other countries. If your information is transferred internationally, we ensure that:

• Adequate data protection measures are in place in the recipient country.
• Appropriate agreements are in place with third parties to ensure the protection of your information.
• The purpose of the data transfer is kept limited and necessary.

10 Notice of Policy Changes

dj47 may update this privacy policy from time to time. If changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notice to your registered email for significant changes.
• Display a notification in an accessible location on the platform.

If you continue using the platform after changes are made, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.

11 Contact and Complaints

For any questions, requests, or complaints regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.